Refund policy

At SIPL, we are committed to providing you with the highest quality car accessories. If you are not completely satisfied with your purchase, our Returns, Exchange, and Refund Policy outlines the procedures for returning, exchanging, and refunding products.

Returns

  1. Eligibility for Returns: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Items must be returned within 15 days of receipt.

  2. Non-Returnable Items: Certain items are non-returnable, including:

    • Custom-made or personalized products

    • Items purchased on clearance or sale

    • Gift cards

  3. Return Process:

    • Contact our customer service team at info@siplautomotives.com or +91 8860220555 to initiate the return process.

    • Provide your order number and the reason for the return.

Exchanges

  1. Eligibility for Exchanges: Exchanges are accepted for items that are defective, damaged, or incorrect. If you need to exchange an item for the same product, please contact us within 15 days of receipt.

  2. Exchange Process:

    • Contact our customer service team at info@siplautomotives.com or +91 8860220555 to initiate the exchange process.

    • Provide your order number and the reason for the exchange, along with details of the defect, damage, or error.

Refunds

  1. Refund Eligibility: Refunds are issued for returned items that meet the eligibility criteria mentioned above. Refunds are processed to the original payment method used for the purchase.

  2. Refund Process:

    • Once we receive your returned item, we will inspect it to ensure it meets our return eligibility criteria.

    • If approved, we will process your refund, and a credit will automatically be applied to your original method of payment within 7-14 business days.

    • You will receive an email confirmation once the refund has been processed.

Contact Us

If you have any questions or need assistance with a return, exchange, or refund, please contact our customer service team at:

SIPL Customer Service
Address: Second floor, shop No. C, property bearing No. 767/C, Lala Ratan Lal motor market, Chabi Ganj, Kashmere Gate, Delhi, Central Delhi, Delhi, 110006

Mobile No: +91 8860220555
Email: info@siplautomotives.com

Thank you for choosing SIPL. We are dedicated to providing you with exceptional products and customer service.

 

...